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Shipping and returns

Shipping your parcel

Packages are generally sent within 14 days of receipt of payment and are shipped via UPS with tracking and delivery without a signature. If you prefer a delivery by UPS Extra with a signature required, an additional cost will apply, so please contact us before choosing this method. Whichever type of shipment you choose, we will provide you with a link to track your package online.

Shipping charges include handling and packing charges and postage. The management costs are fixed, while the transport costs vary according to the total weight of the shipment. We advise you to group your items in one order. It is not possible for us to group two distinct orders placed separately, therefore the shipping costs will be charged for each of them. Your package will be sent at your own risk, but special care is taken in case of fragile items.

The boxes are adequately large and your items are well protected.

Return and return policies

We accept returns of any item purchased on our site, provided it is in the condition in which it was sold, shows no signs of use, still has the tags and is still in the original box in good condition.

  • You can make a free return within 60 days from the date of purchase
  • Contact our customer service to organize a home collection
  • Once we receive the return we will check the condition of the content
For detailed information, please find below point 9 of the section Terms and conditions of sale

Right of withdrawal

You have the right to withdraw from the contract concluded with the Seller, without any penalty and without specifying the reason, within seven (7) working days, starting from the day of receipt of the products purchased on www.parisigioielli.com. If you wish to proceed with a possible replacement of an item with another or of one size with another, you must first contact our customer care by e-mail nadir@parisigioielli.com.

To withdraw from the contract you must use the return form on the site. In this case, you will have to return the products to the Seller by delivering them to Parisi 1983 s.r.l. within fourteen (14) working days starting from when you received the products.

The Right of Withdrawal - in addition to compliance with the terms and methods described  - is understood to be exercised correctly if the following conditions are also fully respected:

the Return form must be correctly completed and sent to the Seller within fourteen (14) working days from receipt of the products;

the products must not have been used, worn, washed or damaged;

the products must be returned in their original packaging (in the case of audio CDs, books, design objects, the packaging must be sealed as originally.

the returned products must be sent to the Seller in a single shipment. In fact, the Seller reserves the right not to accept items from the same order, returned and shipped at different times;

returned products must be delivered to Nadir Cancelleria within fourteen (14) working days starting from the date of receipt of the return authorization.

The return authorization will be sent to you by e-mail and will be affixed to the package to be returned.